General Questions
We specialize in faith based and halal-conscious travel, combining 8+ years of Umrah expertise with globally curated tours. Our end-to-end service includes visas, Haram proximity hotels, and 24/7 support.
Yes! We’re approved by the Saudi Ministry of Hajj & Umrah and hold IATA accreditation for flight bookings.
Umrah & Hajj Services
Saudi visa processing,
Flights (economy/business class),
5-star hotels near Masjid al-Haram/Masjid an-Nabawi,
Guided Tawaf/Sa’i assistance,
Zamzam water and Ihram kits
Per Saudi rules, women under 45 must travel with a male guardian (mahram). We assist with family/group packages to simplify compliance.
Typically 3-5 business days, but we offer *express options (24-48 hours)* for urgent cases.
Flights & Hotels
Yes! We offer standalone flight bookings with exclusive airline discounts.
Our partners include Swiss hotel Makkah (50m), Fairmont Clock Tower (direct access), and budget options within 500m.
Yes, all packages include private, air-conditioned transfers with meet-and-greet service.
International Tours
Top picks: Turkey, Malaysia, Maldives, Japan, and Europe (UK/France/Switzerland with halal dining/prayer arrangements).
Absolutely! We offer kid friendly itineraries, connecting hotel rooms, and prayer-time flexibility.
Payments & Cancellations
Credit/debit cards, bank transfers, and interest-free Islamic finance options.
Full refund 45+ days before travel,
50% refund 15-44 days before,
No refund within 14 days (except visa fees).
Visa Services
Passport (6+ months validity),
Return flight ticket,
Hotel booking,
Travel insurance.
We refund all fees except visa application charges and reapply with improved documentation.
Support & Safety
Call/WhatsApp our 24/7 helpline: +966-556678333 or email info@expressholidays.sa.
Yes, it’s included in EU/UK packages and optional for others (highly recommended).
Partner hotels and transports comply with Saudi and WHO hygiene protocols.