Privacy Policy – Express Holidays
Welcome to Express Holidays
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
Personal Identification Information
- Full name
- Email address
- Phone number
- Country/City
- Passport details (only when required for booking/visa services)
Booking & Travel Information
- Flight details
- Visa documents
- Hotel preferences
- Travel dates
- Group details
Payment Information
- Billing details
- Transaction records
(Note: We do not store full credit/debit card numbers. Payments are processed securely through third-party gateways.)
Technical Data
- IP address
- Browser type
- Device information
- Cookies and tracking data
How We Use Your Information
We may use your information to:
- Provide travel, tour, Umrah, and visa services
- Process bookings and payments
- Communicate with you regarding inquiries or reservations
- Improve our website and customer experience
- Send promotional offers (only if you consent)
- Comply with legal requirements
Sharing of Information
We do not sell your information to anyone.
We may share limited information with:
- Airlines
- Hotels
- Visa processing offices
- Transportation providers
- Payment gateways
This is only done to fulfill your travel-related services.
Data Protection
We implement security measures to protect your data against:
- Unauthorized access
- Misuse
- Alteration
- Loss
However, no internet platform is 100% secure, so you share information at your own risk.
Cookies & Tracking
We may use cookies to:
- Improve website speed
- Personalize content
- Analyze visitor traffic
You may disable cookies anytime from your browser settings.
Your Rights
You have the right to:
- Request access to your data
- Ask for corrections
- Ask us to delete your data (where legally allowed)
- Withdraw consent from marketing emails
To exercise your rights, contact us at Support@expressholidays.com
Third-Party Links
Our website may contain links to partner websites.
We are not responsible for their privacy practices — please read their policies.
Children’s Privacy
We do not knowingly collect data from children under 18 without parental consent.
Updates to This Policy
We may update this Privacy Policy from time to time.
The updated date will appear at the top of this page.